Support
How Can We Help?
Questions about your order, shipping, wholesale, or Fresh products? Send us a message and our team will get back to you.
01
Order Support
Need help with an existing order? Include your order number and the email used at checkout.
02
Shipping Questions
Tracking, delivery, or address issue? Send the details and we'll help you sort it out.
03
Product Questions
Not sure which Fresh product or flavor is right for you? Ask us here.
04
Wholesale / Partnerships
Interested in wholesale, retail, or partnership opportunities? Send us your store details.
Go to Wholesale →Before You Send
- For order help, include your order number
- For shipping help, include your tracking number if you have it
- For product questions, tell us what your goal is
- For wholesale, include your store name and location
Support Hours
Monday–Friday, 8am–4pm EST
Common Questions
Common Questions
Where is my order?
If your order has shipped, use the tracking link sent to your email. If you need help, contact us with your order number and the email used at checkout.
Can I change my shipping address?
Send us a message as soon as possible with your order number and the correct address. We'll do our best to help before the order ships.
Do you offer wholesale?
Yes. Submit your wholesale inquiry using the form on our Wholesale page — include your store name, location, and contact information.
How do I become an affiliate?
Visit our Affiliates page to apply for Team Fresh.
Do you ship internationally?
Available shipping options will appear at checkout based on your location.